Incidents | Kyber Incidents reported on status page for Kyber https://status.askkyber.com/ https://d1lppblt9t2x15.cloudfront.net/logos/4e8efcb588b43d52c02f68aa2f3f4b5b.png Incidents | Kyber https://status.askkyber.com/ en Kyber API recovered https://status.askkyber.com/ Wed, 10 Dec 2025 17:06:31 +0000 https://status.askkyber.com/#87880f18aae9d99ed54aaafd14f3c53125c54958556718a744fe73db0a587257 Kyber API recovered Kyber API went down https://status.askkyber.com/ Wed, 10 Dec 2025 17:04:24 +0000 https://status.askkyber.com/#87880f18aae9d99ed54aaafd14f3c53125c54958556718a744fe73db0a587257 Kyber API went down Kyber API recovered https://status.askkyber.com/ Tue, 09 Dec 2025 05:34:30 +0000 https://status.askkyber.com/#18de9664f11cd10af462b23a639757e54e253034d6a4ccc3627ea550c81062dd Kyber API recovered Kyber API went down https://status.askkyber.com/ Tue, 09 Dec 2025 01:08:29 +0000 https://status.askkyber.com/#18de9664f11cd10af462b23a639757e54e253034d6a4ccc3627ea550c81062dd Kyber API went down Kyber API recovered https://status.askkyber.com/ Mon, 08 Dec 2025 22:04:32 +0000 https://status.askkyber.com/#5b5ba08e3bc71882d9cbe6b6c29c5797ceb7910e2eb37dbceeb2722a2ef1a9c6 Kyber API recovered Kyber API went down https://status.askkyber.com/ Mon, 08 Dec 2025 22:03:17 +0000 https://status.askkyber.com/#5b5ba08e3bc71882d9cbe6b6c29c5797ceb7910e2eb37dbceeb2722a2ef1a9c6 Kyber API went down Kyber API recovered https://status.askkyber.com/ Mon, 08 Dec 2025 16:04:08 +0000 https://status.askkyber.com/#1d5cdd7b5321857225d54fda5ec89b3434430debfb9348740e35581d2ee2e932 Kyber API recovered Kyber API went down https://status.askkyber.com/ Mon, 08 Dec 2025 16:01:20 +0000 https://status.askkyber.com/#1d5cdd7b5321857225d54fda5ec89b3434430debfb9348740e35581d2ee2e932 Kyber API went down Kyber Website recovered https://status.askkyber.com/ Fri, 05 Dec 2025 09:12:31 +0000 https://status.askkyber.com/#9ffc6d99b627524bfa4e41393c20ee30e741244de1cd65329e4947e10ad2e96f Kyber Website recovered Kyber Website went down https://status.askkyber.com/ Fri, 05 Dec 2025 09:09:13 +0000 https://status.askkyber.com/#9ffc6d99b627524bfa4e41393c20ee30e741244de1cd65329e4947e10ad2e96f Kyber Website went down Kyber API recovered https://status.askkyber.com/ Thu, 04 Dec 2025 18:04:15 +0000 https://status.askkyber.com/#0ed0fb5411affb3f4c2a677ead8602dbbc4a0ec16603295548bb482353ebea80 Kyber API recovered Kyber API went down https://status.askkyber.com/ Thu, 04 Dec 2025 18:01:47 +0000 https://status.askkyber.com/#0ed0fb5411affb3f4c2a677ead8602dbbc4a0ec16603295548bb482353ebea80 Kyber API went down Kyber API recovered https://status.askkyber.com/ Thu, 04 Dec 2025 13:19:39 +0000 https://status.askkyber.com/#c73ab585cbd4e99f587182c7c479d8926d69c326a3d29afcc79a69a28f5f87fb Kyber API recovered Kyber API went down https://status.askkyber.com/ Thu, 04 Dec 2025 12:26:16 +0000 https://status.askkyber.com/#c73ab585cbd4e99f587182c7c479d8926d69c326a3d29afcc79a69a28f5f87fb Kyber API went down Kyber API recovered https://status.askkyber.com/ Wed, 03 Dec 2025 22:06:46 +0000 https://status.askkyber.com/#495a6d2a7c92119b57cc2da75b9626cf0be6d2c59b1a6dff5c05070319baf0d4 Kyber API recovered Kyber API went down https://status.askkyber.com/ Wed, 03 Dec 2025 22:04:24 +0000 https://status.askkyber.com/#495a6d2a7c92119b57cc2da75b9626cf0be6d2c59b1a6dff5c05070319baf0d4 Kyber API went down Kyber API recovered https://status.askkyber.com/ Wed, 03 Dec 2025 17:07:28 +0000 https://status.askkyber.com/#1a54cb64bdddf5e68ee997cb593c4bc06109043f3e865e2869e3208fa19e6f4d Kyber API recovered Kyber API went down https://status.askkyber.com/ Wed, 03 Dec 2025 17:04:42 +0000 https://status.askkyber.com/#1a54cb64bdddf5e68ee997cb593c4bc06109043f3e865e2869e3208fa19e6f4d Kyber API went down Kyber API recovered https://status.askkyber.com/ Wed, 19 Nov 2025 22:26:24 +0000 https://status.askkyber.com/#26e1bee496e13b11808d98de4d5a31a09030e75aab9aa14f3776157851a277ad Kyber API recovered Kyber API went down https://status.askkyber.com/ Wed, 19 Nov 2025 22:18:24 +0000 https://status.askkyber.com/#26e1bee496e13b11808d98de4d5a31a09030e75aab9aa14f3776157851a277ad Kyber API went down Kyber API recovered https://status.askkyber.com/ Wed, 19 Nov 2025 22:17:06 +0000 https://status.askkyber.com/#be52be89fa8518c5be2fd17a5edb696698086e5a8d88b0c21593718948b08a94 Kyber API recovered Kyber API went down https://status.askkyber.com/ Wed, 19 Nov 2025 20:45:23 +0000 https://status.askkyber.com/#be52be89fa8518c5be2fd17a5edb696698086e5a8d88b0c21593718948b08a94 Kyber API went down Service-Provider Outage https://status.askkyber.com/incident/769187 Tue, 18 Nov 2025 14:25:00 -0000 https://status.askkyber.com/incident/769187#d2ce1a43ce8f817c245cdca10be3a8aa720a559057dfd8857313b8f3aaf81203 Update: CloudFlare has provided a fix for related application services, and is currently undergoing their own maintenance. All issues should be resolved at this time. -- CloudFlare, one of our upstream providers, is experiencing issues this morning. AI Letter Generation may be affected at this time. Other features may experience some degradation. We will be monitoring their progress in restoring service functionality and update when necessary. Service-Provider Outage https://status.askkyber.com/incident/769187 Tue, 18 Nov 2025 14:25:00 -0000 https://status.askkyber.com/incident/769187#d2ce1a43ce8f817c245cdca10be3a8aa720a559057dfd8857313b8f3aaf81203 Update: CloudFlare has provided a fix for related application services, and is currently undergoing their own maintenance. All issues should be resolved at this time. -- CloudFlare, one of our upstream providers, is experiencing issues this morning. AI Letter Generation may be affected at this time. Other features may experience some degradation. We will be monitoring their progress in restoring service functionality and update when necessary. Error when Clicking Letter - Something Went Wrong https://status.askkyber.com/incident/748539 Tue, 21 Oct 2025 18:19:00 -0000 https://status.askkyber.com/incident/748539#56e56b5f61f2756fe0910b9a137c68cb753274f3c99570125c6c4f563f45892e We have resolved the previous issue regarding users and their ability to access letters within Kyber. Error when Clicking Letter - Something Went Wrong https://status.askkyber.com/incident/748539 Tue, 21 Oct 2025 17:50:00 -0000 https://status.askkyber.com/incident/748539#d7c5183de2d254409f1543157d46dfa89bfd0d04c5720b632f3b7add14dafcdc We are aware of an issue that is stopping our users from being able to access letters in Kyber. We are currently working on a fix to restore usage and remedy the issue at this time. Major Service Provider Outage https://status.askkyber.com/incident/747450 Mon, 20 Oct 2025 15:34:00 -0000 https://status.askkyber.com/incident/747450#1f29f99df16782435a95e94c47422d5feb9790b23083c695695ab8910e9ddda8 We are witnessing a large quantity of Service providers experiencing outages at this time. This may or may not be a direct result of the ongoing AWS (Amazon) Outage. Service-Provider Outage https://status.askkyber.com/incident/747401 Mon, 20 Oct 2025 14:58:00 -0000 https://status.askkyber.com/incident/747401#14dd8815d3d7406a43c455e4d70e5a7e54fa40296131bd961c64ece8f6a28546 Our Main Database Provider, Supabase, is currently experiencing an unscheduled outage. This may slow down the application for some users. Service-Provider Issue https://status.askkyber.com/incident/745447 Fri, 17 Oct 2025 13:57:00 -0000 https://status.askkyber.com/incident/745447#085dd426d6f63f99bfc6b8f13f55a02e5e48b50afda54288aed7c903314d64d2 We have applied a fix and resolved the ongoing Log-In issues that some users were experiencing. Service-Provider Outage https://status.askkyber.com/incident/739401 Tue, 07 Oct 2025 17:22:00 -0000 https://status.askkyber.com/incident/739401#fd3a66b0faf3d965b0e7d680b16ecf03adc4734322e5d73740701f77f841a5b6 One of our service providers is currently experiencing elevated packet loss between a number of regions. Users may see degraded network performance when connecting to or from their machines. They are working with their networking providers to restore normal operation. We are seeing an improvement in packet loss in most regions, though users may see intermittent loss at this time. BOM (Mumbai), CDG (Paris), NRT (Tokyo), SIN (Singapore) are still seeing higher rates of packet loss. Users may see degraded networking performance connecting to or from machines in those regions. Database Upgrade https://status.askkyber.com/incident/725318 Tue, 16 Sep 2025 15:50:00 -0000 https://status.askkyber.com/incident/725318#2d8e02a480e0e5e0a1745e78e6a3b4a11208d07188c45aba8d25660da8e6d198 We have currently undergone a Database Upgrade. Email Notifications Fixed https://status.askkyber.com/incident/719076 Fri, 05 Sep 2025 16:00:00 -0000 https://status.askkyber.com/incident/719076#39a863ab21bac4d1ec3d8dee5b6ab2a3569726496a6f8212518ce79a667c2afb Upstream provider has issued a fix, service is restored and fully operational Email notifications unavailable https://status.askkyber.com/incident/719011 Fri, 05 Sep 2025 16:00:00 -0000 https://status.askkyber.com/incident/719011#77bd7229fce56368aeb3d108229885290a65eb626603d1e291619f63f50b616e Fix by upstream provider is in place, service has been restored and email notifications are back in service. Email notifications unavailable https://status.askkyber.com/incident/719011 Fri, 05 Sep 2025 13:55:00 -0000 https://status.askkyber.com/incident/719011#1d3b2d18a2abad6a926d19af8070e0b35afdb8d66014f4b69e187541ddfd6599 Upstream provider is having issues, root cause identified, working on a fix. iFrame feature support modifying default status https://status.askkyber.com/incident/553990 Tue, 29 Apr 2025 20:58:00 -0000 https://status.askkyber.com/incident/553990#c39f1e1c249b76d968ac6258aaf17d14dad6f799f5caef43cf2544c454ca7731 No reason for concern or downtime, just a slight change in default behavior for monitoring!